Support

Frequently Asked Questions

Album Art Thingy doesn't save artwork to iTunes

Only the registered version of Album Art Thingy saves artwork to iTunes. If you're just testing Album Art Thingy you'll still see the artwork in the Album Art Thingy window, but it won't be saved to iTunes.

Album Art Thingy makes iTunes run slow

This can happen with very large iTunes libraries. Changing your preferences to apply artwork to the currently playing track instead of all tracks in an album often helps.

Where can I find the lyrics that Album Art Thingy finds?

Select the track in iTunes then press CMD+I (I for Info) and click the Lyrics tab.

How do I close down Album Art Thingy?

Click on the icon for Album Art Thingy in the menu bar and choose Quit from the menu.

If that doesn't work, e.g. if Album Art Thingy is not responding, try this:

  1. Open Activity Monitor (in Applications/Utilities)
  2. Set the Show drop-down to All Processes
  3. Type Album into the Filter input
  4. Select Album Art Thingy and click the red Quit Process button

I've lost my registration code!

You can search for your registration code at kagi.com, our payment partners. If you can't find your registration code there please contact us.


If the FAQs don't answer your question, please contact us.